{"id":2553,"date":"2020-11-02T12:35:37","date_gmt":"2020-11-02T17:35:37","guid":{"rendered":"https:\/\/ensst.edu.co\/ens\/?page_id=2553"},"modified":"2024-01-23T09:57:00","modified_gmt":"2024-01-23T14:57:00","slug":"pqrs","status":"publish","type":"page","link":"https:\/\/ensst.edu.co\/ens\/pqrs\/","title":{"rendered":"PQRS"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"2553\" class=\"elementor elementor-2553\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-364d4c0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"364d4c0\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-aefdc65\" data-id=\"aefdc65\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1d8e750 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"1d8e750\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-59e3c6b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"59e3c6b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0846a38\" data-id=\"0846a38\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f894e95 elementor-widget elementor-widget-image\" data-id=\"f894e95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"725\" src=\"https:\/\/ensst.edu.co\/ens\/wp-content\/uploads\/2020\/11\/REGISTRO-DE-PQRS.png\" class=\"attachment-full size-full wp-image-2570\" alt=\"\" srcset=\"https:\/\/ensst.edu.co\/ens\/wp-content\/uploads\/2020\/11\/REGISTRO-DE-PQRS.png 2560w, https:\/\/ensst.edu.co\/ens\/wp-content\/uploads\/2020\/11\/REGISTRO-DE-PQRS-300x85.png 300w, https:\/\/ensst.edu.co\/ens\/wp-content\/uploads\/2020\/11\/REGISTRO-DE-PQRS-1024x290.png 1024w, https:\/\/ensst.edu.co\/ens\/wp-content\/uploads\/2020\/11\/REGISTRO-DE-PQRS-768x218.png 768w, https:\/\/ensst.edu.co\/ens\/wp-content\/uploads\/2020\/11\/REGISTRO-DE-PQRS-1536x435.png 1536w, https:\/\/ensst.edu.co\/ens\/wp-content\/uploads\/2020\/11\/REGISTRO-DE-PQRS-2048x580.png 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-01a1550 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"01a1550\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-ea9b26d\" data-id=\"ea9b26d\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6c769b4 elementor-align-justify elementor-widget elementor-widget-button\" data-id=\"6c769b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_mouse&quot;:&quot;yes&quot;,&quot;motion_fx_mouseTrack_effect&quot;:&quot;yes&quot;,&quot;motion_fx_mouseTrack_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.1,&quot;sizes&quot;:[]}}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/ensst.edu.co\/ens\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-home\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">INICIO<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-acc6136 elementor-widget elementor-widget-text-editor\" data-id=\"acc6136\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Se\u00f1or usuario<\/strong> si su solicitud se trata de un derecho de petici\u00f3n de conformidad con la Ley 1755 de 2015 debe contener como m\u00ednimo, nombres y apellidos completos o de su apoderado, objeto de la petici\u00f3n y las razones en que fundamenta su requerimiento. Igualmente se aclara que no puede ser rechazada su petici\u00f3n por la fundamentaci\u00f3n.<\/p><p>Apreciado ciudadano si considera que la solicitud de la informaci\u00f3n pone en riesgo su integridad o la de su familia, podr\u00e1 contactarse con el Ministerio P\u00fablico y realizar su solicitud con identificaci\u00f3n reservada ingresando en el link<strong>\u00a0<a href=\"https:\/\/www.procuraduria.gov.co\/portal\/pqrsdf_Solicitud_de_informacion_con_identificacion_reservada.page\" target=\"_blank\" rel=\"noopener\">https:\/\/www.procuraduria.gov.co\/portal\/pqrsdf_Solicitud_de_informacion_con_identificacion_reservada.page<\/a><\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-efbe037\" data-id=\"efbe037\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-62481b8 elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"62481b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;100&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"REGISTRAR PQRS\" aria-label=\"REGISTRAR PQRS\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"2553\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"62481b8\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"ESCUELA NORMAL SUPERIOR SANTIAGO DE TUNJA\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-above\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_1 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_1\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tNombre(s):\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_1]\" id=\"form-field-field_1\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_4 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_4\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tApellidos:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_4]\" id=\"form-field-field_4\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-field_5 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_5\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tCorreo electr\u00f3nico:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[field_5]\" id=\"form-field-field_5\" class=\"elementor-field elementor-size-md  elementor-field-textual\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-select elementor-field-group elementor-column elementor-field-group-name elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tTipo:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field elementor-select-wrapper remove-before \">\n\t\t\t<div class=\"select-caret-down-wrapper\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"eicon-caret-down\"><\/i>\t\t\t<\/div>\n\t\t\t<select name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field-textual elementor-size-md\" required=\"required\">\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Sugerencia.\">Sugerencia.<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Denuncia.\">Denuncia.<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Felicitaci\u00f3n.\">Felicitaci\u00f3n.<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Otros.\">Otros.<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Consulta.\">Consulta.<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Queja.\">Queja.<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Petici\u00f3n.\">Petici\u00f3n.<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Reclamo.\">Reclamo.<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Solicitud de informaci\u00f3n p\u00fablica.\">Solicitud de informaci\u00f3n p\u00fablica.<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"Derecho de Petici\u00f3n.\">Derecho de Petici\u00f3n.<\/option>\n\t\t\t\t\t\t\t\t\t<option value=\"\"><\/option>\n\t\t\t\t\t\t\t<\/select>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-message elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-message\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tDescripci\u00f3n:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[message]\" id=\"form-field-message\" rows=\"4\" placeholder=\"Descripci\u00f3n\" required=\"required\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-acceptance elementor-field-group elementor-column elementor-field-group-field_3 elementor-col-100 elementor-field-required elementor-mark-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_3\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAceptar:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-subgroup\">\n\t\t\t<span class=\"elementor-field-option\">\n\t\t\t\t<input type=\"checkbox\" name=\"form_fields[field_3]\" id=\"form-field-field_3\" class=\"elementor-field elementor-size-md  elementor-acceptance-field\" required=\"required\">\n\t\t\t\t<label for=\"form-field-field_3\">El formulario que usted ha diligenciado, se sujeta a la pol\u00edtica de Tratamiento y protecci\u00f3n de datos personales de los titulares de la Escuela Normal Superior Santiago de Tunja. Contiene preguntas de identificaci\u00f3n personal, el colegio har\u00e1 uso y tratamiento de la informaci\u00f3n para dar respuesta a la PQRS, por usted registrada. Al momento de guardar el formulario, usted Autoriza de manera expresa el uso y tratamiento de la informaci\u00f3n suministrada, conforme a la pol\u00edtica de Tratamiento y protecci\u00f3n de datos personales de los titulares de la Escuela Normal Superior Santiago de Tunja que puede ser consultada en la secci\u00f3n de pol\u00edticas de privacidad.<\/label>\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-upload elementor-field-group elementor-column elementor-field-group-field_2 elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_2\" class=\"elementor-field-label\">\n\t\t\t\t\t\t\t\tAdjunto:\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input type=\"file\" name=\"form_fields[field_2]\" id=\"form-field-field_2\" class=\"elementor-field elementor-size-md  elementor-upload-field\" data-maxsize=\"3\" data-maxsize-message=\"This file exceeds the maximum allowed size.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_f77aa1b elementor-col-100 recaptcha_v3-inline\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_f77aa1b\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LcsG1opAAAAAETHj85VLCXUt1qAH5SS6BIW-LD-\" data-type=\"v3\" data-action=\"Form\" data-badge=\"inline\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-100 e-form__buttons\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-sm\" type=\"submit\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-clipboard-check\"><\/i>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">REGISTRAR<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3049800 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3049800\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e86d30e\" data-id=\"e86d30e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cb14ea2 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"cb14ea2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>INICIO Se\u00f1or usuario si su solicitud se trata de un derecho de petici\u00f3n de conformidad con la Ley 1755 de 2015 debe contener como m\u00ednimo, nombres y apellidos completos o de su apoderado, objeto de la petici\u00f3n y las razones en que fundamenta su requerimiento. Igualmente se aclara que no puede ser rechazada su petici\u00f3n [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2553","page","type-page","status-publish","hentry","entry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.9 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>PQRS - ESCUELA NORMAL SUPERIOR SANTIAGO DE TUNJA<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ensst.edu.co\/ens\/pqrs\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"PQRS\" \/>\n<meta property=\"og:description\" content=\"INICIO Se\u00f1or usuario si su solicitud se trata de un derecho de petici\u00f3n de conformidad con la Ley 1755 de 2015 debe contener como m\u00ednimo, nombres y apellidos completos o de su apoderado, objeto de la petici\u00f3n y las razones en que fundamenta su requerimiento. 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